Please be aware that we offer no refund or exchange of mattresses once the mattress has been delivered and our delivery guys have left the premises. Generally, special order mattresses such as king sizes or custom sizes may not be cancelled. In most cases, a mattress can be cancelled with a simple phone call to us before the delivery. Please be aware that we offer no comfort guarantee except on Tempur-Pedic mattresses which have a 90-day manufacturer comfort guarantee with a full mattress refund less $300 shipping fee and less the retail price of all promotional free items thrown in.

Each manufacturer specifies the duration of its own warranty: Simmons and Serta Perfect Sleepers are 10 years, Tempur-Pedic and Serta Perfect Day are 20 years. Please contact us by email for any product and warranty questions:www.bedroomandmore@gmail.com

Simmons and Serta Mattress Warranty Process:

Please email the following:

1.) A copy of the original store receipt.

2.) One picture measuring the indentation showing a straight edge flat on top of the mattress with a ruler perpendicular to it. The ruler must show a sag over 1.5 inches.

3.) One picture of the top of the mattress showing the sag in relation to the overall width of the mattress.

4.) One picture under the bed showing at least one center support leg.

5.) One picture showing that there are no stains on the top of the mattress (due to health codes, stains or soil marks void mattress warranties).

6.) Once the manufacturer has approved the warranty claim, there is a $75 fee payable to Bedroom & More to replace the defective mattress with a new one.

A new mattress can be replaced in approximately two weeks once all of the manufacturer required materials have been submitted. Please DO NOT remove the law label tag. If the law label tag is missing, the warranty is null and void. Any stains or soiled markings also void out the warranty, so we strongly encourage you to purchase a moisture proof breathable mattress cover.

Tempur-Pedic handles its own warranty claims directly with the customer.

Beds and bedroom furniture are warranted up to a year of purchase for defects with proof of purchase and are either repaired or replaced upon the manufacturer's direction.

In the event that you have a warranty issue, please first contact us by email stating the problem. We will get back to you usually within 24 hours: www.bedroomandmore@gmail.com